Friday, March 30, 2012

E-Commerce India: Remote Computer Support for Laptops and PCs


You sometime wonder which anti-virus software to run on your PC? You have any trouble connecting your home PC with Wi-Fi router? You think that your Laptop has become slow lately? How do you address these problems? Are you one of those who rely on your family members who work as IT professionals in Software / Hardware companies? These IT professionals are trained and experienced to provide IT-based solutions at a next-level of abstraction. To consider a simple (but exaggerated) analogy, can Finance Minister of India come and solve your tax filing issues? :-)

Traditional option has been to go to the nearest PC repair shop (or branded authorized agent) and get the work done. With technology, this neighborhood agent is available online now and can help solve mundane problems remotely. One such site is http://etechies.in. You can call or send an e-mail. The door-step services are currently limited to Delhi and neighboring places. One can buy a support plan online and that includes remote support as well. This e-commerce enablement of the site must be making it really popular and help build a brand over a period of time. There are 16,000+ happy customers who 'liked' etechies on facebook !

How about enabling PCs / Laptops to send out an appropriate signal when software (OS or specific applications) is not working properly? It would be great if the system is self-healing instead of prompting the user to take appropriate action (unlike windows patches). An end-to-end trusted party is required to create such an ecosystem.


E-Commerce is not just about buying apparel, groceries or books (products) online, but also useful day-to-day services like in case of etechies. It's all happening in India !




4 comments:

  1. There are many people increased these days who likely to use remote computer for on laptop and PCs. This is such an amazing technology indeed. Such a well-written post.
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  2. Online Shopping in India is picking up because the packaging of the goods also comes across as an important aspect that is also appreciated by the customers.

    ReplyDelete
  3. Hi there, awesome site. I thought the topics you posted on were very interesting. I tried to add your RSS to my feed reader and it a few. take a look at it, hopefully I can add you and follow.







    Hi there, awesome site. I thought the topics you posted on were very interesting. I tried to add your RSS to my feed reader and it a few. take a look at it, hopefully I can add you and follow.













    Remote Computer Support






    Remote Computer Support

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  4. The information written in the article is descriptive and well written.It is also simple to read and understand Remote Assistance Service .

    ReplyDelete